We value the opinions and feedback of every customer. Whether you have questions about our decorative rugs and home accessories, or need information regarding orders, shipping, or returns, please feel free to contact us via email. We will carefully address your inquiries and strive to provide clear, timely assistance.
Customer Support
If you encounter any issues while browsing products, placing an order, or checking your order status, please send us an email with a brief description of your needs. For inquiries regarding existing orders, including your order number will help us better understand the situation.
Product Inquiries
Please feel free to contact us if you would like more information about product styles, materials, dimensions, or tips on daily use and styling. We will answer your questions based on the available product details.
Orders and After-Sales Service
You can email us regarding order status, shipping progress, return requests, or refunds. To facilitate verification, please provide relevant order details and a description of the issue whenever possible.
Email: decor@wovencrate.com
We appreciate your trust and support, and we remain committed to improving our service experience to make your home decor shopping convenient and enjoyable.