Welcome to wovencrate.com. This website primarily offers home décor rugs and various household decorative items. By accessing, browsing, or using this website, you agree to comply with the following Terms of Service. If you do not agree to any part of these terms, please discontinue use of the website.

  1. Scope of Terms

These Terms of Service apply to your access to the website, browsing of products, submission of orders, payment, and related customer services. We may update these terms based on business needs or changes in applicable laws; any modifications will be posted on the website. Your continued use of the website constitutes acceptance of the terms in effect at that time.

  1. Product Information and Display

We strive to ensure that product names, descriptions, images, prices, and other information on the website are accurate and clear. Due to variations in display devices, lighting, and photography conditions, there may be slight visual differences between product images and the actual items.

Specific product features, materials, dimensions, and usage instructions are governed by the information listed on the respective product page. We reserve the right to correct any errors in product information to the extent permitted by law.

  1. Orders and Acceptance

Submitting an order constitutes a request to purchase products. Successful submission of an order does not necessarily mean the order has been finally accepted. We may review, delay processing, or cancel orders for reasonable causes, such as inventory availability, payment status, product information errors, or suspected fraud.

If an order is cancelled after payment has been made, we will issue a refund in accordance with applicable refund policies.

  1. Pricing and Payment

Product prices and applicable fees will be displayed during the checkout process. You are responsible for verifying product prices, shipping information, and the total order amount before submitting your order.

We may process payments through third-party payment service providers. You must ensure that the payment information submitted is accurate and valid, and that you have the legal authority to use the chosen payment method.

In the event of pricing errors, duplicate charges, or other payment irregularities, we will verify and resolve the issue based on the specific circumstances and applicable laws.

  1. One-Time Purchase and Payment Arrangements

This website operates on a one-time product purchase model. Each order corresponds to the specific products selected by the customer and the corresponding amount due. Once an order is submitted and payment is completed, the transaction will be processed in accordance with the order details. Unless the customer proactively submits a new order and confirms payment, this website will not automatically establish subscription services, auto-renewal arrangements, or recurring charges based on the order.

This website does not automatically charge subsequent periodic fees following a customer’s one-time purchase. Any subsequent purchases must be initiated separately by the customer, with the relevant order details confirmed prior to payment.

  1. Shipping and Delivery

Upon order confirmation, we will process and ship the order based on product availability, order details, and applicable shipping arrangements. Estimated processing times, delivery zones, and transit times are subject to the shipping policy published on the website.

Customers are responsible for ensuring that the provided delivery address, contact details, and other shipping information are accurate and complete. We will assist in resolving delivery issues caused by incorrect addresses, incomplete recipient information, or other errors in the information provided by the customer, based on the specific circumstances.

Delivery times may be affected by logistics arrangements, weather conditions, public holidays, or other factors beyond our control. We will provide necessary order and delivery information within reasonable limits.

  1. Returns and Refunds

Requests for returns and refunds are subject to the return and refund policy published on this website and applicable laws.

Customers wishing to return items must submit a request and follow the designated return process in accordance with the relevant policy. Items must meet applicable return criteria. Items that have been used, damaged, or are otherwise unsuitable for resale may not meet standard return requirements, except where otherwise provided by applicable law.

For orders eligible for a refund, we will process the refund according to the published procedure after receiving the returned items and completing the necessary review. The actual time required for funds to be credited to your account may vary depending on the processing speed of the payment service provider or card issuer.

  1. User Code of Conduct

By using this website, you agree to comply with applicable laws and regulations and shall not:

Provide false, misleading, or unauthorized personal or payment information.

Use the website in a fraudulent, malicious, or otherwise illegal manner.

Interfere with the normal operation of the website or attempt unauthorized access to the website’s systems or other users’ information.

Reproduce, distribute, or commercially use the website’s protected content without permission. Engaging in activities that may harm the legitimate rights and interests of the website, other customers, or third parties.

If a violation of these terms is discovered, we may—to the extent permitted by law—restrict access, cancel orders deemed to pose a reasonable risk, or take other appropriate measures.

  1. Intellectual Property

Unless otherwise stated, the text, product descriptions, page designs, graphics, logos, and other content on this website are protected by applicable intellectual property laws.

You may not reproduce, modify, disseminate, publish, or use such content for commercial purposes without the prior permission of the rights holder, except as expressly permitted by law.

  1. Limitation of Liability

We will make reasonable efforts to maintain the normal operation of the website and provide accurate product information; however, we do not guarantee that the website will be free from interruptions, technical malfunctions, or information errors at all times.

To the maximum extent permitted by applicable law, we shall not be liable for losses caused by uncontrollable network failures, third-party service interruptions, or other factors beyond our reasonable control, except where such liability cannot be excluded or limited by law.

Nothing in these terms excludes or limits liability that cannot be excluded or limited under applicable law.